Shipping & Delivery Policy

1/30/2017


Smart Wheel Canada ships merchandise to locations within Canada via Regular Canada Post Service as standard shipping. We also partner with UPS, Purolator & DHL for International or Express shipping depending on availability in destination region. For international customers, shipping (if not included or charged at the time of invoice), customs, duties and other expenses related to handling of the product must be paid by the buyer/receiver.
The risk of loss and title for all merchandise ordered on this Web site or orders received at stores pass to you when the merchandise is delivered to the shipping carrier.


Shipping / Delivery Time:

Most orders will ship the next business day after complete order receipt, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We target all completed orders to be shipped no later n 72 hours. Some orders depending on nature of payment and back ordered stock may take longer than normal time and we try our best to keep our customers informed in these circumstances.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or at the store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. For your reference you will be provided with Tracking number once your order is transferred to the shipping carrier.


We cannot guarantee when an order will arrive. However,  if we are unable to ship or deliver your order due to our own fault after 7 days of scheduled ship or delivery date, you may qualify $25 credit* to your invoice or towards future purchases. If delay exceeds 15 days you may quality for $50 credit* towards your invoice or towards future purchase.


*No credit is available if the delay is beyond our control or caused due to reasons other than our own fault. Delays caused to confirmation of order or pending incomplete order information do not quality.
*Shipping guarantee is not applicable to international orders, as international orders may take longer to process in general pending payment clearance from payment gateways.

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Company Information

Smart Wheel Canada
1207 Appleby Line
Burlington, ON. L7L5H9
CA
1.888.407.4997