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Covid-19 Update

Stay Safe Canada! We are together in this

 

Based on second wave of COVID-19 Pandemic, and to comply with local directives, OUR BURLIGNTON STORE LOCATION will be CLOSED for in-store shopping until further notice. During this time, our online shopping, phone /text support and staff will remain available along with curbside Pickup/Drop-off facility.

  • IN-STORE PURCHASE AND SHOPPING HAS BEEN SUSPENDED TEMPORARILY (Only Curbside Pickup /Drop-off)
  • TEST RIDE AREA REMAIN CLOSED FOR THE SAFETY OF OUR STAFF AND CUSTOMERS
  • RENT / LEASING PROGRAM HAS BEEN SUSPENDED
  • PRICE MATCH PROGRAM HAS BEEN SUSPENDED
  • OUR BUSINESS HOURS ARE REDUCED AND ONLY PHONE SUPPORT/TEXT SUPPORT WILL REMAIN OPEN (this allows us to maintain before and after sanitation of the facility)
  • WEARING OF MASK IS MANDATORY (Even during curbside interaction)
  • SANITIZE YOUR HANDS and you MUST DISINFECT PRODUCT WHEN DROPPING OFF.
  • WE ENCOURAGE CUSTOMERS TO TEXT AT 9058020600 or CONTACT US VIA EMAIL FOR QUICKER RESPONSE INSTEAD OF PHONE
  • WASHROOM FACILITY IS NOT AVAILABLE IN-STORE
  • SHIPPING PROCESSING TIME IS 2 - 4 BUSINESS DAYS
  • SHIPPING DELIVERY GUARANTEE HAS BEEN SUSPENDED BY COURIERS, WHICH AFFECTS OUR DELIVERY ESTIMATES

Our Commitment to Safety:

Due to the Pandemic, businesses across the globe are learning and adapting new methods, techniques and processes to balance between safety and customer needs.

We at Smartwheel Canada take this very seriously and since we resumed operations we are continuously updating to keep our staff and customers safe. We have temporarily updated some of our services as mentioned above based on our Covid-19 Corporate policy and commitment to maintain safe working environment.

We want to let you know we are trying our best and would gladly take any suggestions.

Thanks

Smartwheel Team