Notice, Updates and Announcements

Announcements

Smartwheel US Flagship Showroom: Opening Late 2025!

Oct 25, 2025

We have exciting news! To expand our US customer's experience, we're opening our first flagship showroom in the heart of Los Angeles, California! We'll be announcing the full details and opening date soon. Thank you for shopping with us; your support is what made this huge step possible.

Exciting Expansion at Our Burlington Showroom!

Oct 15, 2025

We're thrilled to announce a significant expansion of our Burlington store's showroom and repair facility!

To better serve you, we are currently in the final stages of doubling the size of our showroom to accommodate more products and offer a superior shopping experience. Simultaneously, we have acquired the adjacent unit to double the capacity of our repair facility, ensuring faster and more efficient service.

We remain fully operational during this time. While our main services and showroom are running as normal, the final finishing touches will continue slowly throughout the winter months.

Please note: You may see some untidy areas in the back or side as we complete this work. We apologize for any inconvenience and appreciate your patience as we build a bigger and better facility for you! Our hours of operation and all services remain completely normal.

Toronto / Etobicoke Store Hours UPDATE:

Aug 30, 2025

Due to seasonality and shortage of staff, we are adjusting our operations in the Toronto/Etobicoke outlet Location.

We have always carefully evaluated our customers' needs to maintain a consistent operations in the region at variying levels. Last September, due to building and water pooling challenges, we had to temporarily relocate our full-service store to Dymon Storage Mall. We are still actively exploring options for a new, permanent location to resume our full range of services.

In the meantime, effective September 3rd, 2025, we are transitioning to an appointment-only schedule. This means all services will remain available, but we will no longer have regular public hours.

  • To schedule a visit, please contact our support team at Burlington Store.

We apologize for any inconvenience this may cause and appreciate your understanding as we work toward our new, permanent location soon. Details to be announced soon.