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Announcements

 

Nov 24th, 2021 Smartwheel Toronto Drive Thru Pick and Drop is now Open. Learn more about this new Location 

  • Smartwheel's Toronto Pick and Drop location is now open. You can pre-arrange pickup or drop off your items for return or repair at this location.
  • You can also place your order online and pickup at this new location.
  • To prearrange, please call Toronto location number 9056392900

Learn More about all Locations

Nov 20th, 2021 Temporary to and from transportation and shipping interruption due to flooding in British Columbia region.

  • The British Columbia government has declared a provincial state of emergency following severe flooding and landslides, causing widespread damage and road closures preventing ground access into and out of the province.
  • All orders shipping to BC region may experience delays and at this time all couriers have suspended guaranteed delivery service.
  • All return shipping from BC are also impacted with this emergency.
  • All incoming container shipping from Vancouver port are also impacted. Infact, vessels have stopped moving loads from around the globe to Canada for now until current congestions at the port is normal.

This emergency and interruption may result in shoppers to experience delays and interruptions this holiday shopping season. This may also impact our estimated arrival time for incoming shipments for preorders. Vancouver port has already been experiencing congestions since earlier this year and further emergency situation may also impact negatively to the situation.

At Smartwheel, we are committed to keep our customers informed of any changes in incoming or outgoing delays as we are made aware of them.

We will all get through this tough time together. Stay Safe and Strong!